How long does a typical session last?

Most sessions last 15–30 minutes. There is no time limit — your concierge stays on the call as long as you need.

The Experience

Your Private Boutique, Live on Screen.

See every detail in real time. Your concierge connects you directly to the boutique — from wherever you are.

Choose Your Format

Two Ways to Connect

Whether you prefer the simplicity of your phone or the detail of a studio-quality session, we adapt to you.

Mobile Video Call

Your concierge calls you directly on the platform you already use. No downloads, no setup — just open the notification and you're live inside the boutique.

WhatsApp Video
WeChat Video
LINE Video
FaceTime

Simple. Anywhere. Familiar.

HD Studio Session

For clients who want maximum visual fidelity. Your concierge uses a professional camera with studio lighting, streaming to your laptop or tablet via a private meeting link.

Logitech professional camera
Studio-grade lighting
Private meeting link (Zoom / Google Meet)
Screen sharing for comparisons

Close-ups. True colour. Studio quality.

The Process

How It Works

Four steps from your first message to the piece in your hands.

Describe

Tell your concierge what you're looking for — a watch, a handbag, a diamond, a rare piece.

We Visit

Your concierge visits the boutique in person, selecting pieces that match your brief.

You Watch Live

Join the video call and see every detail — materials, craftsmanship, movement — presented live from the boutique.

Decide & Receive

Confirm your choice. We handle purchase, insurance, and worldwide delivery to your door.

What You Experience

What You'll See

Every session is designed to give you the confidence of being there.

Close-up Details

Dial textures, gemstone facets, leather grain — magnified for your inspection.

360° Views

See the piece from every angle, including case back, clasp, and hallmarks.

Material Comparison

Side-by-side comparisons of finishes, sizes, and colour variants.

Boutique Context

Your concierge can consult the boutique specialist live on your behalf.

Questions

Frequently Asked Questions

We support WhatsApp, WeChat, LINE, FaceTime for mobile calls, and Zoom or Google Meet for HD studio sessions. If you prefer another platform, let us know — we'll do our best to accommodate.

For mobile calls, you only need the messaging app you already use. For HD studio sessions, we send you a meeting link — most work directly in your browser without any installation.

Most sessions last 15–30 minutes, depending on how many pieces you'd like to see. There is no time limit — your concierge stays on the call as long as you need.

Yes. Your concierge can present several pieces in a single session, including side-by-side comparisons. If items are at different boutiques, we can schedule consecutive visits.

Your concierge will call you back immediately. We also take high-resolution photos and short video clips during every session, which we send to you afterward for reference.

Ready to see it live? Your concierge is one message away.

Get in Touch