Is it safe to buy luxury goods remotely?

Yes. Every piece is sourced directly from authorized boutiques, so authenticity is guaranteed. You pay the boutique directly — MAISON JADE Club never holds your funds. Each item ships comprehensively insured and comes with a digital certificate of origin verified on the Arianee blockchain.

Can I buy a luxury watch from Switzerland remotely?

Yes. Through MAISON JADE Club, you can source Rolex, Patek Philippe, Audemars Piguet, and other fine watches directly from authorized Swiss boutiques. You see the exact watch live on video before purchase, and it arrives comprehensively insured with a digital certificate of origin.

How quickly can I receive my purchase?

Acquisitions are dispatched via insured express courier. Delivery times vary by destination and customs requirements. Real-time tracking and signature confirmation included.

How does duty-deferred storage work in Switzerland?

Your purchases can be stored in Swiss bonded warehouses (Zollfreilager) at Zürich airport. While stored, no VAT or import duties apply. You can retrieve items anytime or have them delivered to your home address.

Private Viewings, Live from Switzerland

Your eyes in Switzerland.

Q: What is a personal shopping concierge?

A personal shopping concierge is a dedicated specialist who sources luxury items on your behalf. At MAISON JADE Club, your concierge visits Switzerland's finest boutiques, presents items to you via live video, and manages the entire purchase and delivery process.

Q: How does luxury video shopping work?

Your personal concierge visits the boutique on your behalf, connecting with you via a private live broadcast. You see the piece in detail — the craftsmanship, the materials, the fit — exactly as if you were there. Once you decide, your concierge handles the purchase and arranges insured delivery.

Q: Is the first conversation complimentary?

Yes — always, and without obligation. We believe the experience speaks for itself.

Q: What languages do you speak?

Your concierge speaks English, German, and French. For Mandarin, Korean, Arabic, and other languages, we arrange a dedicated language concierge — please let us know your preference.

Q: How is my payment protected?

You pay the boutique directly — by bank transfer to its own account in Switzerland. MAISON JADE Club never holds or processes your funds. Your concierge accompanies every step until the piece is in your hands.

Q: What if the item doesn't meet my expectations?

Because you see every item live on video before purchase, surprises are rare. However, if a piece does not meet your expectations upon arrival, returns are handled promptly.

Switzerland's finest boutiques, automobiles and residences — filmed for you live, in cinematic detail, before you decide.

Request an Introduction For Boutiques: Become a Partner →

Swiss Quality

Insured Delivery

Verified Provenance

MAISON JADE Club

Live

Zürich · Switzerland

Your Private Livestream

How It Works

Every detail, every angle — shown to you live, in complete privacy. You need only say where.

Choose

A boutique, an automobile, a residence. From the portfolio — or anywhere you name.

Book

Your concierge arranges the hour with the house and attends in person — at the moment that serves you best.

Watch Live

You see everything; you miss nothing. Every question answered in the moment — as if you stood there yourself.

Receive

Decide at leisure. Acquisition and insured delivery are handled for you, anywhere in the world. The viewing itself obliges you to nothing.

How Video Shopping Works

Filmed Live in Switzerland

Shown to You, Live.

Watches and jewellery, automobiles and residences — filmed live in Switzerland, exactly as they are.

Watches & JewelleryBahnhofstrasse · Zürich

CarsZürich · Zug

Real EstateSt. Moritz · Lake Geneva

JewelleryRue du Rhône · Geneva

Follow on Instagram

V Portrait · Zürich

The Person Behind the Service

One Name. One Standard.

Valentino

Founder & Personal Concierge · Zürich

This is not a marketplace or an app. It is one person — Valentino, in Zürich — who attends every viewing, leads every broadcast, and answers every message himself. By design, the number of clients is small. That is the point: discretion, judgement, and a relationship that is never handed to anyone else.

Speaks English, German & French · Further languages arranged personally

How It's Handled

In Careful Hands.

From the first viewing to your door — insured, authenticated, and entirely private.

Insured, Discreet Delivery

Every acquisition is fully insured and delivered worldwide in neutral, unbranded packaging — nothing reveals the contents or the recipient.

Proven Authenticity

Sourced only from authorised houses and official dealers. Every piece comes with a certificate of origin.

Absolute Discretion

That you are a client at all remains strictly between us. Your details are never sold or shared — protected to Swiss standards.

In Person, on Your Behalf

Across Switzerland, in Person.

From Zürich's Bahnhofstrasse and Geneva's Rue du Rhône to private dealerships and residences — Valentino goes wherever the piece is.

We visit these boutiques on your behalf as an independent concierge service. MAISON JADE Club is not affiliated with, endorsed by, or authorised by any of the boutiques or brands listed. All brand names and trademarks are the property of their respective owners.

Zürich · Geneva · Lucerne · St. Moritz · Lugano · Gstaad · Basel · Bern · Interlaken · Schaffhausen

Common Questions

Before We Begin

Your Experience

What is a personal shopping concierge?

How does luxury video shopping work?

Is the first conversation complimentary?

What languages do you speak?

Payment & Security

How is my payment protected?

What if the item doesn't meet my expectations?

Your eyes in Switzerland.

How It Works

Choose

Book

Watch Live

Receive

Shown to You, Live.

One Name. One Standard.

In Careful Hands.

Insured, Discreet Delivery

Proven Authenticity

Absolute Discretion

Across Switzerland, in Person.

What Guides Us

Loyalty Beyond the Transaction

Swiss Precision as a Standard

A Conviction, Not a Business Plan

Every Piece, Proven.

Yours, and No One Else's.

Absolute Confidentiality

Discreet, Neutral Delivery

Your Data Stays Private

Before We Begin

Your eyes in Switzerland.

How It Works

Choose

Book

Watch Live

Receive

Shown to You, Live.

One Name. One Standard.

In Careful Hands.

Insured, Discreet Delivery

Proven Authenticity

Absolute Discretion

Across Switzerland, in Person.

What Guides Us

Loyalty Beyond the Transaction

Swiss Precision as a Standard

A Conviction, Not a Business Plan

Every Piece, Proven.

Yours, and No One Else's.

Absolute Confidentiality

Discreet, Neutral Delivery

Your Data Stays Private

Before We Begin

Be Among the First We Welcome.